State Farm® Insurance Agent Ralph Smith

"I began working with Ralph Smith Agency at State Farm several years ago. The level of service is top notch. Both Ralph and Sara have meet and often exceeded my insurance expectations over the years. They are extremely responsive, helpful, good at suggesting alternatives and overall great to work with. As we move further and further into the AI world, I for one am very grateful for the old-fashioned expertise and service I've received from their office. I could not offer a higher recommendation for their team."

"The folks at Ralph Smith's office are great. My three star rating was not meant to reflect upon their office. My problem was with the previous agent who used false data to lure me with low rates."

"We have been very happy with the service that Sara Hathaway has provided at State Farm. We have been high needs and made several changes due to our kids adding and changing cars. She has always been prompt and extremely helpful."

"The people in this office are outstanding. I'd like to give a particular shout out to Melissa Graham who took care of an edit in my renter's insurance required by the property management. She was so patient, kind, and professional and resolved the issue immediately. I've been with this office for years and will never change. Thank you so much!"

"Sarah was very knowledgeable , professional and courteous . Great person to be a part of your staff."

"My previous Insurer decided to vacate the area we live in due to risk. Isn't that why we pay our insurance and are required to keep it on our homes? I called our local State Farm agent, spoke for maybe an hour and was assured I could get coverage. The continuing communication and customer service is great! If you happen to be looking g for a new carrier I highly recommend giving this agency a call."

"Absolutely the best service and quick turn around on anything you need. Thank you Ralph and especially Sara for all her efforts over the years."

"Always a great experience, very helpful and nice to deal with, they understand your normal needs."

"Sara from State Farm Insurance has been wonderful to work with. Every time I need assistance with something, she is quick to respond and very thorough in her work. I highly recommend Sara and State Farm Insurance!"

"Great service. Service always very good."

"Excellent Service. Best deal!"

"My insurance coverage with Ralph Smith State Farm has been great. They even reach out to me on how I may be able to save money on my premiums! Anytime I drop or add a vehicle, modify coverage, or need a temporary rider for rental cars, all I need to do is send Sara H. an email and everything is taken care of immediately! If you're in need of a responsive insurance company with great customer service, give Ralph Smith State Farm a try, you won't be disappointed."

"Sara was great to talk on the phone and I was able to get the policy that was right for my car. Thank you Sara! Here is a picture of my car."

"COMPLETE satifaction regarding response, efficiency, care, accuracy, customer care, knowledge, and experience. Sara and Ralph are THE best and highly recommended. Todd M"

"Sara Hathaway gives awesome customer service - thank you, Sarah!"

"We have been customers for over 15 years and could not be happier. Always great service from a very friendly team."

"Sara and the rest of the Ralph Smith team were super helpful! They guided me through the application process of my new policy and got me approved very quickly!"

"Sara has been communicative and pleasant throughout the process of restructuring my home and auto insurance. I really appreciate the support and personal service that I’ve received from State Farm in Auburn."

"I started with Ralph Sr. in San Leandro and always received great personalized service. When Ralph Sr. retired I asked to work with Ralph Jr. because I knew I would receive the same level of service and I have not been disappointed. All of my insurance need have been resolved with a quick call. Sara and the rest of the team are very knowledgeable and will go above and beyond to help. When insurance in CA has become complex it is great to know the this office still puts the customer first and takes care of us."

"Sara was so helpful! I called in for an insurance task, and Sara was just the best. She overviewed my account, adjusted some things for me, and even found some discounts I didn’t know I qualified for. (Not saying she can get everyone’s bills lower in every call, but it worked out for me) She was nice, professional, pleasant to speak with, and got my business done quickly. As much as I’d love to talk to her everyday, she really made the stress of calling non-existent. Sara if you see this, thank you truly so much! My new truck and I are doing great! (Except for the feeling of that first payment, yikes lol!)"

"Very helpful, good rates, goes above and beyond! Kathy"

"Best agent and licensed in NV. We own a home in CA and NV and it was incredible to have one agent who can handle both. Friendly office staff and better than rates than everyone else who quoted me. Highly recommend"

"Overall great service. We have our home and car insurance with them and have been very happy with their level of responsiveness and overall professional service. Highly recommend their office."

"I called to speak to my agent to add a car that I just purchased. My agent was not in the office at that time, but Sarah took the call and added my new car immediately. She was very friendly, helpful, and efficient."

"Ralph's office is great, Sara is wonderful and always takes care of my needs timely. Highly recommend working with State Farm."